Beyond One-Size-Fits-All: Why glocal brand marketing matters more than ever
How global should global branding be? Business has learned, often painfully, that one message does not fit all. The rise of digital solutions offers the chance for simpler localisation of a message… but as you dilute the global message what effects can that have on the global brand. As always… the answer lies in striking the right balance.
The importance of global branding
A consistent brand identity does more than just make a brand recognisable. It’s about building trust. Consistent messaging strengthens belief in a brand’s reliability and authenticity. By creating a simple global marketing strategy that can be slightly modified for various regions, brands can optimise their costs without diluting their message’s impact. The trick is to find ‘universal appeal’ – tapping into emotions and experiences that are universally shared, transcending cultural or geographical boundaries. Starbucks, Adidas and Nike are great exponents of the global brand strategy.
The significance of local branding
Local branding’s greatest’s asset is how it respects cultural sensitivity and the current zeitgeist. Too easily missed by central branding teams. Hyundai’s local team realised the Kona, must be renamed ‘Kauai’ for their Portuguese market as it had an adverse meaning.
The idea of market relevance becomes clear when brands fine-tune their offerings to meet the unique tastes and preferences of local consumers. An intriguing example of this is PepsiCo’s introduction of pink and blue Lays chips in Brazil, aligning with the country’s vibrant aesthetics. Whilst such a move might seem unconventional on a global scale, it resonated profoundly with Brazilian consumers, showcasing the power of localised campaigns in addressing region-specific needs and opportunities.
A competitive edge in a local market often hinges on how well a brand can cater to local tastes. KFC quickly adapted its ubiquitous menu to Chinese tastes recognising the need for items like congee if they were to successfully expand in such a big new market.
In essence, whilst a cohesive global identity is essential, understanding, and tailoring strategies to local nuances provides brands with a more in-depth connection to their audience and can be the determining factor in a brand’s success in diverse markets.
Strategies for Effective Glocalisation
Glocalisation represents the artful blending of global strategies with keen sensitivity to local preferences. At the heart of this strategy is rigorous market research and hiring good people locally. This allows brands to comprehend local sentiments, preferences, and cultural quirks. An example of this approach is Cocoa-Cola’s ‘Share a Coke’ campaign. Globally consistent, it took a tailored turn in China, weaving in popular colloquial phrases and nicknames to strike a chord with the local populace.
Continuous refinement is the key to ensuring the relevance and impact of these strategies. By establishing feedback loops from regional markets back to global headquarters, brands can capture real-time insights. Dove’s ‘Real Beauty’ campaign showcased this adaptability. In India, they responded to feedback to address deep-seated societal colour biases. Simultaneously, in the UK, they evolved the campaign to tackle ageism, demonstrating the brand’s commitment to resonate genuinely with ever market, tailoring their content and creating multi-layers to connect with a larger audience intimately.
By intertwining these strategies, brands not only maintain their global presence, but also ensure that their messaging feels intimate and relatable, regardless of geographical boundaries.
Challenges in glocal branding
Glocal branding, whilst invaluable, presents its own set of unique challenges. At the forefront is the ever-present risk of dilution. Brands have to tread cautiously; blending too much towards local tastes might obscure their overarching global message. A case in point is Gap, which, in an attempt to localise its brand in Europe, particularly in Italy and France, diverged from its classic American style. This led to the brand losing its original essence, making it difficult to distinguish from local European brands.
Operational complexities further accentuate these challenges. Coordinating diverse campaigns across multiple markets demands meticulous planning and robust management systems.
Cultural missteps can have far-reaching implications. In Africa, for example, Nivea launched a controversial ‘White is Purity’ campaign, which was met with significant backlash in regions like Nigeria and South Africa for its insensitivity to racial implications.
Navigating these challenges demands brands to be adaptable, culturally sensitive and always alert to the changing dynamics of the global marketplace. Only then can they truly resonate both globally and locally.
Future trends in glocal brand strategy
The advent of AI and advanced analytics, are set to revolutionise market research. Instead of broad strokes, brands will have the tools to comprehend micro-nuances within local cultures. For example, Spotify’s algorithms already curate playlists based on regional listening habits, but soon, with the integration of AI, they could customise music experiences according to local events or even regional moods.
Evolving consumer expectations will further shape glocal strategies. With the surge in digital connectivity, consumers from Seattle to Singapore are becoming more informed and demanding authenticity. Brands can no longer afford superficial local adaptions. An illustrative example is the rise of ‘slow fashion’ in regions like Europe. As consumers become more environmentally conscious, brands like Zara and H&M are recalibrating their fast fashion models to resonate with these changing values.
Additionally, the rise of regional markets, particularly in Africa and Southeast Asia, is offering brands fresh landscapes of opportunities. Companies that once sidelined these regions are now observing the robust growth potential they offer. For instance, tech giants like Google and Facebook are investing heavily in internet infrastructure in Africa, anticipating a surge in the digital consumer base.
From global vision to glocal mastery
The brands that flourish will be those that marry their unwavering global ethos with the intricacies of local sentiment. By intertwining the two, they’ll not just occupy market shares, but also hearts and minds across the globe.
In this intricate balance of global reach and local touch, having the right partner can make all the difference. Shelton Fleming, with its vast experience and expertise, positions itself as a quintessential brand partner adept at glocalisation, with a particular focus in the Middle East, Asia, Europe and the Americas. By understanding both global trends and local peculiarities, Shelton Fleming crafts strategies that resonate universally yet feel intimately local.
To ensure your brand remains at the forefront of this evolving landscape, consider deep-diving into real-life case studies, soliciting insights from brand partners and harnessing recent market research. These measures coupled with a partnership with industry experts like Shelton Fleming, will equip businesses with the arsenal they need to navigate the dynamic seas of global branding.
Get in contact with us to find out how we can support more effective global marketing and incorporate sustainability, strategy, creativity and innovation to create an immersive and memorable experience that leaves an impact of good on the environment, for you, your brand but most importantly your partners and customers!